Terms and Conditions

Effective Date: 05.05.2025

Welcome to Specific Relocations. By accessing our website or using our services—including local, domestic, or international packing and moving, residential relocations, factory shifting, and warehouse solutions—you agree to the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By booking our services or accessing our platforms (website, WhatsApp, or customer support), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

2. Services Offered

Specific Relocations provides the following services:

  • Local, domestic, and international relocation services

  • Residential moving

  • Factory shifting and industrial relocations

  • Warehousing and storage solutions

  • Packing and unpacking

  • Loading and unloading

All services are provided based on the scope agreed upon during booking.

3. Booking and Payment

  • Quotes are provided based on information shared by the customer.

  • Final pricing may vary based on actual volume, distance, services requested, or special handling requirements.

  • Bookings are confirmed only after partial or full payment, depending on service type.

  • We accept payments via UPI, bank transfers, or other specified methods.

4. Customer Responsibilities

You agree to:

  • Provide accurate information regarding inventory, pickup/drop addresses, and special items.

  • Ensure availability during scheduled pickup and delivery times.

  • Inform us in advance of any items requiring special handling (e.g., fragile, valuable, perishable, or hazardous goods).

  • Pay agreed fees on time and in full.

5. Cancellations and Refunds

  • Cancellations made 24 hours or more before the scheduled move may be eligible for a partial refund, after deduction of administrative or booking fees.

  • Cancellations within 24 hours of the scheduled move may not be eligible for a refund.

  • Refunds, if applicable, will be processed within 7–10 business days.

6. Liability and Insurance

  • We take utmost care in handling your belongings.

  • However, Specific Relocations is not liable for damage or loss due to:

    • Incorrect packing of fragile or high-value items not disclosed at the time of booking.

    • Delays due to weather, traffic, strikes, natural calamities, or other uncontrollable events.

    • Items not declared during the booking process.

  • Optional transit insurance is available upon request. We recommend opting for it for high-value or fragile items.

7. Prohibited Items

You agree not to include in your shipment:

  • Perishable goods

  • Explosives, weapons, or hazardous materials

  • Illegal substances

  • Cash, jewelry, or personal documents

We reserve the right to refuse or remove such items without notice.

8. Delays and Rescheduling

We strive to maintain timelines, but unforeseen events may cause delays. In such cases, we will communicate promptly and reschedule accordingly.

9. Intellectual Property

All content on our website, including text, images, logos, and design, is the property of Specific Relocations and protected by applicable copyright and trademark laws. You may not reproduce or use any content without our written permission.

10. Governing Law

These Terms are governed by the laws of India, and any disputes arising will be subject to the jurisdiction of the courts in [Insert City, e.g., Bangalore].

11. Amendments

Specific Relocations may modify these Terms and Conditions at any time. Updated terms will be posted on our website. Continued use of services after changes implies your acceptance.

12. Contact Information

For any questions or concerns, please reach out to:

Specific Relocations
Email: support@specificrelocations.com
Phone: 9880878666