Privacy Policy

Privacy Policy

Effective Date: 05.05.2025

Specific Relocations (“we”, “our”, or “us”) is committed to protecting the privacy and personal information of our customers. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our services, including packing and moving services (local, domestic, and international), factory shifting, residential moving, warehouse solutions, and related offerings.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, postal address.

  • Relocation Details: Origin and destination addresses, type of move, inventory details, service preferences.

  • Payment Information: Billing address and payment method (note: we do not store credit/debit card numbers directly).

  • Communication Data: Your interactions with us via email, phone, WhatsApp, or our website.

  • Website Usage Information: IP address, browser type, access times, and pages viewed (through cookies or analytics tools).

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage our relocation services.

  • Communicate with you regarding your move, quotes, updates, and customer support.

  • Improve our services and website performance.

  • Send promotional emails or updates (only with your consent).

  • Comply with legal and regulatory obligations.

3. Information Sharing and Disclosure

We do not sell or rent your personal data to third parties. We may share your information with:

  • Trusted third-party service providers (e.g., transport partners, warehouse providers) strictly for service fulfillment.

  • Legal or regulatory authorities if required by law.

  • In the event of a merger or acquisition, with the new entity under strict confidentiality.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking tools to enhance your browsing experience. You can choose to disable cookies through your browser settings, but some site features may not function properly.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request corrections to any inaccurate or incomplete data.

  • Request deletion of your personal data (subject to legal or operational retention needs).

  • Withdraw consent for marketing communications at any time.

To exercise these rights, contact us at [Insert Contact Email].

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of such third parties. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our services after any changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Specific Relocations
Email:support@specificrelocations.com
Phone: 9880878666